Skip to content
CityAM
Main navigation
  • News
    • News
      • Latest Business News
      • Economics
      • Politics
      • Tech
      • Banking
      • FTSE 100 Live
      • Retail
      • Insurance
      • Legal
      • Property
      • Transport
      • Markets
    • From our partners
      • AON
      • Bayes Business School
      • Canada BIDs
      • Central London Alliance CIC
      • Destination City
      • Halkin
      • Olympia
      • Inside Saudi
      • Tottenham Hotspur Stadium
      • Santander X
      • YEAR SIX Dividend
    • Featured

      Ticket reseller StubHub fined nearly £1m for hiding fees

      Aerial view of Glastonbury Festival showcasing vibrant crowds, colorful tents, and iconic Pyramid Stage under clear skies

      Submit a story

      Tell us your story.

      Submit
  • Opinion
  • Sport
    • Latest Sports News
      • Sport
      • Sport Business
    • From our partners
      • The Morning Briefing: SBS x CityAM
      • Aramco Team Series
      • LIV Golf
    • Featured

      Government is set to deal major blow to Big Tech’s moves into sports rights

      Without the article title or content provided, Im unable to generate a specific alt text for the image. Please provide mor...

      Submit a story

      Tell us your story.

      Submit
  • Life&Style
    • Life&Style
      • Life&Style
      • Toast the City Awards
      • The Magazine
      • Travel
      • Culture
      • Motoring
      • Wellness
      • The RED BULLETiN
      • Do it with Shared Ownership
      • Media Speak Hub
    • Featured

      Procter & Gamble axes relationship with Kremlin propaganda channel

      007 PG news article image featuring a business meeting with executives discussing strategy at a modern conference table

      Submit a story

      Tell us your story.

      Submit
  • Investec
  • Events
  • Latest Paper
Thursday 29 January 2015 5:13 am

Three charts showing what a world without free Waitrose coffee looks like

By: Emma Haslett

Add as a preferred source on Google

Middle class coffee fans across the nation were sent reeling yesterday, after Waitrose announced it's no longer going to offer free tea and coffee to myWaitrose card holders in its cafes.

Yep, the dream is over: from 9 February, card holders will have to "purchase a treat" if they want to get their free latte at Waitrose cafes. In the supermarkets, nothing's changed: you'll still have to "shop with us a little (or a lot)", then swipe your card at the checkout to get your free drink.

In an interview at the end of 2013, Waitrose managing director Mark Price said the scheme had caused Waitrose to become "the second-largest provider of coffee in the UK" behind McDonald's. At the moment, it's shifting one million cups of coffee a week. 

But fear not, Waitrose fans. The supermarket was keen to emphasise that this doesn't mean the total demise of free coffee. A Waitrose spokesperson pointed out it's a matter of manners: 

Most people who have their myWaitrose free drink in the cafe understand that they should buy something to have with their tea or coffee, and so we are simply confirming that.

But what does a world look like where you have to buy "a sandwich, cake or piece of fruit" to have with your drink? Here's what the dog-eat-dog world of coffee retail looks like in the UK today. 

1. When you pay full price, Waitrose will be more expensive than rivals

Want to grab a coffee without shelling out for a pastry? Buying a medium latte at Waitrose is going to set you back more than McDonalds or Starbucks – but less than Caffe Nero or Costa Coffee.

2. But supermarkets could stop being the UK's coffee underdogs

According to research by Mintel, Costa continues to be the most popular coffee provider in the UK, followed by independents. Towards the bottom of the scale are supermarkets. But now customers have to pay for something to get a free cup of coffee from a Waitrose cafe, could supermarkets begin to climb the cafe pecking order? 

3. And this could make Waitrose one of the UK's biggest cafe chains

Since it announced plans to roll out cafes at the beginning of last year, Waitrose has already opened 120 cafes, making it the UK's fourth largest cafe chain, judging by data from Mintel. If it's selling more, that could increase its roll-out. Could Waitrose be set to become the next Starbucks?

We wonder what "Waitrose Wendy" thinks of all this…

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business

Related Topics

  • Waitrose

Trending Articles

  • Who could be Andy Burnham’s Chancellor? 

  • As it happened: Stocks recover after markets rocked by tech-sell off; US claims ‘good foundations’ of Iran deal

  • As it happened: FTSE 100 finishes higher as US-Iran talks progress and Starmer resigns; Space X shares fall after bond sale

  • Coca-Cola brings in restructuring lineup over failed Costa sale

  • Starmer will resign, Trump says

More from CityAM

  • Food inflation: First signs of energy cost surge feed through to supermarket shelves as discounts fail to stem price growth

    Economics
    Tesco supermarket exterior showcasing brand signage and entrance with shoppers entering and exiting the store.
  • Coca-Cola brings in restructuring lineup over failed Costa sale

    Advisory
    Costa Coffee was acquired by Coca-Cola in 2019. (Photo by Dan Kitwood/Getty Images)
  • Pret A Manger dumps US franchise agreement after just two years

    Retail
    A busy Pret A Manger storefront with customers entering and exiting during lunchtime in a bustling city center.
  • Elevate founder Julia Baldet: Hospitality is brutal, but I don’t regret leaving finance

    Opinion
    Julia Baldet presenting at Elevate conference, discussing business strategies in a professional setting.
  • Building a community of thriving professionals

    Partner
    Halkin building exterior with modern architecture and glass facade reflecting the skyline on a sunny day
  • As it happened: FTSE 100 relief rally runs out of steam as BP and Shell weigh; Oil hits three-month low

    Markets
    Breaking news illustration with a newspaper, digital devices, and coffee cup on a desk, highlighting media consumption
  • 25 Free Spins on Registration No Deposit UK – Sites with Free Spins No Deposit

    Casino
    25 Free Spins on Registration No Deposit UK - Sites with Free Spins No Deposit August 2025
  • Betfred World Cup Offer 2026: England in White at 66/1 – Bet £1, Get Up to £66 in Free Bets

    Betting
    Betfred World Cup 2026 promotional offer highlights with official branding and football-themed graphics

CityAM Canada — business, markets and opinion for Canadian readers.

Sections

  • Business
  • Markets
  • Tech
  • AI
  • Economics
  • Opinion
  • Cities

Company

  • About
  • Contact

Legal

  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 CityAM Canada. All rights reserved.
Terms · Privacy · Cookies