Skip to content
CityAM
Main navigation
  • News
    • News
      • Latest Business News
      • Economics
      • Politics
      • Tech
      • Banking
      • FTSE 100 Live
      • Retail
      • Insurance
      • Legal
      • Property
      • Transport
      • Markets
    • From our partners
      • AON
      • Bayes Business School
      • Canada BIDs
      • Central London Alliance CIC
      • Destination City
      • Halkin
      • Olympia
      • Inside Saudi
      • Tottenham Hotspur Stadium
      • Santander X
      • YEAR SIX Dividend
    • Featured

      Ministers open door to phased Heathrow third runway plan

      Heathrow Airport terminal bustling with travelers and staff, showcasing modern architecture and international flight activity

      Submit a story

      Tell us your story.

      Submit
  • Opinion
  • Sport
    • Latest Sports News
      • Sport
      • Sport Business
    • From our partners
      • The Morning Briefing: SBS x CityAM
      • Aramco Team Series
      • LIV Golf
    • Featured

      Concern as gambling black market set for £40m Royal Ascot boost

      GettyImages 2282074836 showing a significant event with key figures in a professional setting, highlighting a major develo...

      Submit a story

      Tell us your story.

      Submit
  • Life&Style
    • Life&Style
      • Life&Style
      • Toast the City Awards
      • The Magazine
      • Travel
      • Culture
      • Motoring
      • Wellness
      • The RED BULLETiN
      • Do it with Shared Ownership
      • Media Speak Hub
    • Featured

      Mexican Michelin stars arrive in the Square Mile at Ned pop-up

      The Ned Los Felix Mexican restaurant interior with vibrant decor and patrons enjoying authentic Mexican cuisine

      Submit a story

      Tell us your story.

      Submit
  • Investec
  • Events
  • Latest Paper
Tuesday 19 July 2016 9:24 am

Even those EU referendum mail campaigns failed to push up Royal Mail’s letter volumes – but parcels rose

By: Emma Haslett

Add as a preferred source on Google

It's a sign of the times that even one of the most controversial direct mail campaigns of recent years couldn't push up Royal Mail's letter volumes. Good job parcels were looking healthier…

The figures

In a trading statement today, Royal Mail said group revenue was up one per cent in the three months to the end of June, although revenues at UKPIL, its UK international parcels and letters delivery business which includes its Parcelforce brands, fell one per cent. 

Meanwhile, addressed letter volumes were down two per cent, which pushed revenues in its letters arm down three per cent.

But there was good news too: volumes and revenues in its parcels division both rose two per cent, while both figures in its logistics division, known as GLS, rose 13 per cent, with growth in all its markets.

Shares edged up 0.2 per cent to 503p in early trading.

Why it's interesting

As if trying to compete with the rise of technology wasn't enough, Royal Mail has faced a number of major challenges in recent years, not least a narrow escape from having new pricing rules forced on it by communications watchdog Ofcom in May this year. 

You'd have thought being one of the chief beneficiaries of a £9.3m political "propaganda" row (remember those government Brexit leaflets?) would have been good for the company – but it turns out that didn't help much. 

"Addressed letter volumes decreased by two per cent (excluding the impact of political parties’ election mailings)," it said. 

"This reflected the timing of the return of direct delivery volumes in the prior period and certain mailings associated with the EU referendum. Excluding these one-off impacts, addressed letter volumes declined by around four per cent." Ah.

Still, at least that growth in Europe provided a "touch of glamour", as Nicholas Hyett, equity analyst at Hargreaves Lansdown, pointed out. However, he added that the UK business remains "sluggish".

"The UK parcels business isn't growing much, but nor is it in decline; while costs are being very tightly managed.

"The group generates good cash flows and has a healthy balance sheet, underpinned by a substantial London property portfolio."

What Royal Mail said

Moya Greene, its chief executive, said:

In what is traditionally a quieter trading period for the business, we saw no material change in overall trends.

We continue to face the challenges caused by the current low inflationary environment and our highly competitive markets. We remain, however, very focussed on operational and financial efficiency and delivering a high quality service for all our customers.

In short

Solid but dull results from a company which is never knowingly overhyped. 

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business

Trending Articles

  • More Big Four blues as Deloitte plans to slash UK audit roles

  • Rathbones to suspend thousands of client account inflows after FCA probe deals £530m blow

  • As it happened: Stocks sink after Fed and Bank of England opt for hawkish hold; Oil price tumbles

  • Rolls-Royce shares surge as SMR unit bags multi-billion pound Swedish nuclear contract

  • Baillie Gifford in line for Anthropic windfall just months after £3.6bn SpaceX bonanza

More from CityAM

  • Future bets on SheerLuxe as Google squeezes digital publishers

    Media
    Jon Steinberg will step down as Future's boss next year
  • ITV banks on World Cup boost as Sky talks rumble on

    Media
    Studios revenue rose three per cent to £893m, driven by an 11 per cent jump in external sales to streaming platforms.
  • Heathrow passenger volumes drop as jet fuel crisis rocks market

    Transport & Infrastructure
    Aerial view of Heathrow Airports bustling terminals with parked airplanes and surrounding infrastructure
  • British American Tobacco shares slide as cigarette volumes decline

    Business
    British American Tobacco headquarters with falling stock prices graph, reflecting decline in cigarette volumes and share p...
  • AB InBev Reports First Quarter 2026 Results

    Business Wire
  • Retail sales plummet as Iran war hits consumer confidence

    Retail
    Busy retail store with diverse shoppers browsing aisles, highlighting vibrant displays and bustling atmosphere
  • Concern as gambling black market set for £40m Royal Ascot boost

    Sport Business
    GettyImages 2282074836 showing a significant event with key figures in a professional setting, highlighting a major develo...
  • Truth bomb: Defence secretary John Healey resigns over funding battles

    Politics
    Defence secretary John Healey is leading calls for further investment in the sector.

CityAM Canada — business, markets and opinion for Canadian readers.

Sections

  • Business
  • Markets
  • Tech
  • AI
  • Economics
  • Opinion
  • Cities

Company

  • About
  • Contact

Legal

  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 CityAM Canada. All rights reserved.
Terms · Privacy · Cookies