The ‘like’ button ruined social media – are we making the same mistake with AI? Opinion The ‘like’ button was a single design choice that had profoundly harmful downstream effects. AI sycophancy could be the next one, says Annabel Gillard I’ve been working on the human impact of AI in our work and lives since 2020, but CityAM asked a genuinely new question that prompted this piece. Given that we [...]
OpenAI-linked shares plummet after it fails to hit growth targets Tech Companies with financial ties to the fate of OpenAI sold off sharply on Tuesday after it emerged the ChatGPT maker had fallen short of internal targets for revenue and user growth. Shares in Japanese investment giant Softbank and data centre hyperscalers Coreweave and Oracle plunged by between four and eight per cent reigniting nerves over [...]
X outage hits as Grok scrutiny and UK regulation collide Tech X has been hit by a widespread outage, leaving millions of its users unable to load posts, photos or entire timelines, a tech stumble that has landed at an acute moment for Elon Musk’s platform. By early afternoon on Tuesday, over 7,000 X users in both the UK and across the pond reported problems to [...]
Eurostar’s new AI chatbot left customers exposed December 22, 2025 Eurostar’s shiny new AI chatbot was billed as a smarter way of helping customers. But the bot was shipped with old-fashioned security flaws that could have left customers exposed, and for weeks, nobody at the train operator seemed willing to listen. CityAM can reveal that multiple security flaws were found in Eurostar’s public-facing AI [...]
ChatGPT: OpenAI’s safety upgrade offers an illusion of care October 28, 2025 OpenAI has recently told users that its latest chatbot update aims to become a safer tool for users experiencing distress, particularly when showing signs of psychosis, mania, self-harm, and overall emotional over-reliance on AI. The company, known for its trigger of the AI boom in November 2022 and quasi-synonymous to conversational chatbots, said the changes were informed [...]
Chatbots are growing fast – but search still rules the web July 24, 2025 While chatbots like ChatGPT are seeing explosive growth, they are still a long way from overtaking traditional search engines – and Google remains firmly control of how people find information online. A recent report found that between April 2024 and March 2025, visits to AI chatbots surged by nearly 81 per cent year on year, [...]
Hey Siri: Can ChatGPT save Apple’s AI woes? July 1, 2025 After years of insisting it could do AI its own way, Apple is now reconsidering that approach – and the implications could reshape its core product experience. The iPhone maker is in talks with Anthropic and OpenAI about powering a revamped Siri, reported Bloomberg, potentially swapping out its own foundation models for one of their [...]
Is Apple losing the AI war? June 26, 2025 Apple’s position in the rapidly evolving artificial intelligence landscape is increasingly precarious. While rivals such as Google, Microsoft and even Samsung have surged ahead by integrating large language models (LLMs) and generative AI into their products, Apple’s progress has been notably cautious and incremental. Commentators and insiders alike question whether Apple is losing the race [...]
Have we crossed the AI event horizon? June 26, 2025 Despite Sam Altman’s claims that we’ve crossed the AI “event horizon,” the reality is that today’s models remain far behind human intelligence in scale, flexibility, efficiency and learning, says Lewis Liu Sam Altman is currently peddling the “gentle singularity“, claiming we are already “past the event horizon” for AI – at the point where the [...]
ChatGPT will make you dumber – if you don’t learn how to use it March 27, 2025 ChatGPT will make you dumber - if you use it incorrectly. Lewis Z Liu outlines how to use the tech to make you more intelligent, not less.