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scams

  • UK has become the epicentre of WhatsApp scams in Europe

    April 1, 2025

    The UK has become the epicentre of WhatsApp scams in Europe, with British consumers losing more money on the platform than in any other country. Analysis compiled by Revolut revealed that in 2024, WhatsApp fraud accounted for 21 per cent of all reported scams in the UK, with victims losing an average of £2,437 per [...]

  • Booking.com prone to scammers due to weak security, warns watchdog

    March 11, 2025

    A lack of effective security measures is leaving Booking.com vulnerable to scammers, consumer champion Which? has warned. Which? said the platform suffers from an easily hacked messaging system, failure to remove scam listings, and a lack of identity checks on property owners. The watchdog’s findings, which come as the Online Safety Act‘s illegal codes are [...]

  • Shoppers warned to be wary of social media scams this Black Friday

    November 24, 2024

    Fraud is set to reach an all-time high this Black Friday, with online social media scams the most likely place for fraud to occur, according to new data. UK shoppers are expected to spend £9.14bn over the four-day Black Friday weekend – a 4.5 per cent increase on last year, according to Globaldata. But fraud [...]

  • Fraud cost Brits almost £600m in first half of 2024

    October 18, 2024

    Fraudsters stole almost £600m from Britons in the first half of 2024, new figures reveal, in a sign of the heavy losses banks will cover under new mandatory reimbursement rules.

  • Lloyds boss Charlie Nunn says Meta is not doing enough to tackle scams

    October 13, 2024

    The chief executive of Lloyds Banking Group has joined calls for technology firms like Meta to do more to clamp down on a surge in scams originating from social media.

  • UK launches world-first bank transfer fraud refund scheme

    October 7, 2024

    As of Monday, the Payment Systems Regulator is requiring more than 1,500 banks, fintechs and other payment firms to reimburse victims of authorised push payment fraud up to a limit of £85,000 per claim.

  • Meta: Instagram owner to expand UK bank data scheme in anti-fraud push

    October 2, 2024

    Meta is to partner with more UK banks for a data-sharing programme aimed at tackling fraud, as tech giants come under pressure to address a surge in scams on social media.

  • Revolut to join UK bank fraud helpline after surge in complaints

    September 27, 2024

    Revolut is among three new firms signing up to the banking industry’s answer to 999 after it emerged that it had outstripped all the UK's major banks in official fraud complaints.

  • Regulator confirms U-turn on maximum amount banks must refund fraud victims

    September 25, 2024

    The UK’s payments regulator has confirmed an last-minute U-turn on the maximum amount banks and fintechs will have to reimburse fraud victims under a new regime, after heavy industry lobbying and pressure from ministers.

  • Surge in ombudsman complaints deepens row over UK’s fraud refund scheme

    September 4, 2024

    Fraud-related complaints to the UK's financial ombudsman have hit their highest level since at least early 2018, adding pressure on payment firms contesting a scheme set to force them to reimburse scam victims from next month.

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