Skip to content
CityAM
Main navigation
  • News
    • News
      • Latest Business News
      • Economics
      • Politics
      • Tech
      • Banking
      • FTSE 100 Live
      • Retail
      • Insurance
      • Legal
      • Property
      • Transport
      • Markets
    • From our partners
      • AON
      • Bayes Business School
      • Canada BIDs
      • Central London Alliance CIC
      • Destination City
      • Halkin
      • Olympia
      • Inside Saudi
      • Tottenham Hotspur Stadium
      • Santander X
      • YEAR SIX Dividend
    • Featured

      Rolls-Royce shares surge as SMR unit bags multi-billion pound Swedish nuclear contract

      Rendering of a small modular reactor (SMR) design showcasing compact and efficient nuclear energy solution

      Submit a story

      Tell us your story.

      Submit
  • Opinion
  • Sport
    • Latest Sports News
      • Sport
      • Sport Business
    • From our partners
      • The Morning Briefing: SBS x CityAM
      • Aramco Team Series
      • LIV Golf
    • Featured

      Royal Ascot worth £140m to UK economy

      Breaking news scene with journalists and cameras outside a government building, capturing a press conference in progress.

      Submit a story

      Tell us your story.

      Submit
  • Life&Style
    • Life&Style
      • Life&Style
      • Toast the City Awards
      • The Magazine
      • Travel
      • Culture
      • Motoring
      • Wellness
      • The RED BULLETiN
      • Do it with Shared Ownership
      • Media Speak Hub
    • Featured

      The best places to eat sandwiches in Lisbon, from bifanas to pregos

      Bifana do Afonsos famous bifana sandwich showcasing tender pork in a freshly baked roll with savory sauce.

      Submit a story

      Tell us your story.

      Submit
  • Investec
  • Events
  • Latest Paper
Monday 03 November 2014 8:21 am  |  Updated:  Friday 07 June 2019 3:30 pm

RBS could be fined tens of millions of pounds by the FCA for 2012 computer failure

By: Guy Bentley

Add as a preferred source on Google

The Royal Bank of Scotland (RBS) will face tens of millions of pounds worth of fines from the Financial Conduct Authority (FCA) for IT blunders back in 2012.

In October, RBS was told by the FCA it must pay an amount that would be a record for IT failures. In 2012, 7m customers were locked out of their accounts for almost a month.

The cause of the IT problem was a failed software upgrade that left account holders unable to transfer funds into or out of their accounts.

Sky News reports that RBS could receive a discount of up to 30 per cent on the proposed fine if it settles within the 28-day window given by the FCA. The City watchdog began investigating the error in April last year. 

Last week, RBS set aside £400m to cover the potential costs from an investigation into the alleged foreign exchange manipulation.

In October, UK Financial Investments' executives told MPs the bailed-out bank was close to being ready for privatisation but the threat of serious fines is holding back a major share sale. The taxpayer still owns 81 per cent of RBS.

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business

Related Topics

  • Company
  • FCA
  • Royal Bank of Scotland Group

Trending Articles

  • London Tech Week sums up everything wrong with UK tech

  • Inflation expectations at record high in interest rates signal

  • KPMG’s Summer Friday half-day rollback signals deeper woes for Big Four giants

  • FTSE 100 Live: BP and Shell subdue City stock rally as oil price tumbles

  • New Gluten-Free Bread Binder Simplifies the Recipe — and Boosts Bread Quality

More from CityAM

  • UK Companies Are Leaving Millions of Pounds Exposed and Underperforming

    Business Wire
  • ‘We do not accept the FCA’s characterisation’: Neil Woodford firm responds to watchdog

    Investing
    Neil Woodford and Woodford Investment Management have been handed a £46m fine by the FCA
  • FCA seeks injunction against Neil Woodford over ‘unauthorised’ investment advice

    Investing
    Neil Woodford and Woodford Investment Management have been handed a £46m fine by the FCA
  • EY coughs up over £100m to settle NMC Health court conflict 

    Big Four
    EY London headquarters building exterior on a sunny day, showcasing modern architecture in the citys business district
  • FCA struggles with rising whistleblower caseload 

    Regulation
    The FCA has launched a consultation to tackle non-financial misconduct.
  • Number of claims management firms halves after FCA clampdown

    Regulation
    The FCA has been urged to show change in its motor finance redress scheme.
  • City watchdog eyes new laws for claimant firms accused of ‘harm’

    Legal
    The FCA launched a consultation on the regime for hedge funds and alternative investment managers.
  • Former Lloyd’s DEI leader left Beazley over non-financial misconduct allegations

    Insurance
    Beazley 2026 business forecast graph with financial data and growth trends displayed for February 24 analysis
  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • News
  • Markets & Economics
  • Politics
  • Opinion
  • Life&Style
  • Personal Finance

Follow us for breaking news and latest updates

  • Facebook
  • X
  • Instagram
  • LinkedIn
Copyright 2026 CityAM Limited