Skip to content
CityAM
Main navigation
  • News
    • News
      • Latest Business News
      • Economics
      • Politics
      • Tech
      • Banking
      • FTSE 100 Live
      • Retail
      • Insurance
      • Legal
      • Property
      • Transport
      • Markets
    • From our partners
      • AON
      • Bayes Business School
      • Canada BIDs
      • Central London Alliance CIC
      • Destination City
      • Halkin
      • Olympia
      • Inside Saudi
      • Tottenham Hotspur Stadium
      • Santander X
      • YEAR SIX Dividend
    • Featured

      Advertising at World Cup: Levi’s genius, hydration breaks and dodging rules

      Breaking news event with diverse crowd gathered outside urban office building on sunny day, capturing vibrant city life.

      Submit a story

      Tell us your story.

      Submit
  • Opinion
  • Sport
    • Latest Sports News
      • Sport
      • Sport Business
    • From our partners
      • The Morning Briefing: SBS x CityAM
      • Aramco Team Series
      • LIV Golf
    • Featured

      Advertising at World Cup: Levi’s genius, hydration breaks and dodging rules

      Breaking news event with diverse crowd gathered outside urban office building on sunny day, capturing vibrant city life.

      Submit a story

      Tell us your story.

      Submit
  • Life&Style
    • Life&Style
      • Life&Style
      • Toast the City Awards
      • The Magazine
      • Travel
      • Culture
      • Motoring
      • Wellness
      • The RED BULLETiN
      • Do it with Shared Ownership
      • Media Speak Hub
    • Featured

      Procter & Gamble axes relationship with Kremlin propaganda channel

      007 PG news article image featuring a business meeting with executives discussing strategy at a modern conference table

      Submit a story

      Tell us your story.

      Submit
  • Investec
  • Events
  • Latest Paper
Tuesday 16 April 2019 7:39 am  |  Updated:  Monday 03 June 2019 1:09 am

Card Factory sales flat as high street footfall drops

Card Factory saw sales remain flat last year as high street footfall levels dropped, the greetings card company announced this morning.

The figures

Card Factory’s like-for-like sales dipped 0.1 per cent while overall revenue rose 3.3 per cent to £436m in the year to the end of January 2019.

Underlying earnings fell 4.9 per cent to £89.4m and underlying profit before tax dropped 8.3 per cent to £66.6m the previous year.

Underlying earnings per share were 17.6p, down from 18.9p in 2017 and the company announced that the total dividend per share was maintained at 9.3p.

Why it's important 

Sales in Card Factory's high street stores were impacted by a decrease in footfall, however the company's online sales increased by 56.3 per cent, as the brand attracted new customers and introduced products that were unavailable in stores. 

However, the company's other online arm, Getting Personal – which offers personalised cards and gifts- saw revenue fall by 8.4 per cent. 

Card Factory opened 51 new stores in the year and has a pipeline of around 50 planned openings in the year ahead, with a focus on retail park locations, as it targets increasing its 965 stores to 1,200 in the long-term. 

The company has introduced a half-yearly store review to consider plans to upsize, downsize or relocate each shop. 

What the Card Factory said

Card Factory chief executive Karen Hubbard said: “New stores remain our biggest growth channel, and we opened a net 51 in the year, with a good pipeline going forward. We are now also exploring other opportunities to extend our reach beyond 1,200 stores in the UK and internationally to drive profitable growth.

"Encouragingly, some initial trials with Aldi in the UK, in an Australian retailer, and with a franchise partner in Jersey show that the Card Factory brand is a footfall driver that has real resonance; we will pursue these types of opportunities to open new routes to market where we see attractive returns.

“Whilst the new financial year is just two months old, we are satisfied with the start we have made and are particularly pleased with record seasonal performances from Valentine’s Day and Mother’s Day.

“As previously stated, EBITDA for the forthcoming year is anticipated to be broadly flat year-on-year in light of various external pressures, but we are confident we are laying the right foundations for future profit growth, whilst continuing to deliver healthy returns of cash to our shareholders.”

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business
  • Retail

Related Topics

  • Card Factory
  • Company

Trending Articles

  • Who could be Andy Burnham’s Chancellor? 

  • As it happened: Stocks recover after markets rocked by tech-sell off; US claims ‘good foundations’ of Iran deal

  • As it happened: FTSE 100 finishes higher as US-Iran talks progress and Starmer resigns; Space X shares fall after bond sale

  • Coca-Cola brings in restructuring lineup over failed Costa sale

  • Starmer will resign, Trump says

More from CityAM

  • Advertising at World Cup: Levi’s genius, hydration breaks and dodging rules

    Sport Business
    Breaking news event with diverse crowd gathered outside urban office building on sunny day, capturing vibrant city life.
  • Ticket reseller StubHub fined nearly £1m for hiding fees

    Retail
    Aerial view of Glastonbury Festival showcasing vibrant crowds, colorful tents, and iconic Pyramid Stage under clear skies
  • ‘Dispiriting’: Ministers speed up crackdown on Shein and Temu – by just six months

    Retail
    Shein clothing display showcasing latest fashion trends in a modern retail setting
  • EU airport chief: ‘I don’t know how we’ll cope’ with new border system

    Transport & Infrastructure
    Drop off charges at UK airports have reached the highest level on record amid booming travel demand this summer.
  • Reeves’ new tax charge on cash ISAs faces fierce industry backlash

    Personal Finance
    HMRC
  • Terry Smith sells Magnum stake weeks after Unilever salvo

    Retail
    Terry Smith, founder of Fundsmith, speaking at a business conference, wearing a suit and tie, with a focused expression.
  • Wise triggers staff backlash after cutting paid paternity leave

    Fintech
    Wise said it expected to report a double-digit jump in income ahead of its capital markets day
  • Former Bank of England rate-setter to become next OBR chair 

    Economics
    Jonathan Haskel speaking at a business conference, wearing a suit and tie with a focused expression, emphasizing economic ...

CityAM Canada — business, markets and opinion for Canadian readers.

Sections

  • Business
  • Markets
  • Tech
  • AI
  • Economics
  • Opinion
  • Cities

Company

  • About
  • Contact

Legal

  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 CityAM Canada. All rights reserved.
Terms · Privacy · Cookies