Skip to content
CityAM
Main navigation
  • News
    • News
      • Latest Business News
      • Economics
      • Politics
      • Tech
      • Banking
      • FTSE 100 Live
      • Retail
      • Insurance
      • Legal
      • Property
      • Transport
      • Markets
    • From our partners
      • AON
      • Bayes Business School
      • Canada BIDs
      • Central London Alliance CIC
      • Destination City
      • Halkin
      • Olympia
      • Inside Saudi
      • Tottenham Hotspur Stadium
      • Santander X
      • YEAR SIX Dividend
    • Featured

      Strait of Hormuz closed over ceasefire violations, says Iran

      Aerial view of ships navigating the strategic Strait of Hormuz, highlighting its importance to global maritime trade routes

      Submit a story

      Tell us your story.

      Submit
  • Opinion
  • Sport
    • Latest Sports News
      • Sport
      • Sport Business
    • From our partners
      • The Morning Briefing: SBS x CityAM
      • Aramco Team Series
      • LIV Golf
    • Featured

      Platitudes in women’s sport are empty, patronising and offensive

      Business professionals in a conference room discussing strategy with a presentation screen displaying key market trends.

      Submit a story

      Tell us your story.

      Submit
  • Life&Style
    • Life&Style
      • Life&Style
      • Toast the City Awards
      • The Magazine
      • Travel
      • Culture
      • Motoring
      • Wellness
      • The RED BULLETiN
      • Do it with Shared Ownership
      • Media Speak Hub
    • Featured

      Fogo de Chao nominated for Best Casual Dining Toast award

      Fogo de Chão restaurant exterior with vibrant signage and bustling entrance at popular city location

      Submit a story

      Tell us your story.

      Submit
  • Investec
  • Events
  • Latest Paper
Wednesday 29 July 2020 9:10 am  |  Updated:  Wednesday 29 July 2020 10:09 am

Funeral provider Dignity reports profit increase due to coronavirus deaths

By: Jessica Clark

Add as a preferred source on Google
dignity

Funeral services provider Dignity reported an increase in profits in the first half of the year due to a surge in deaths during the coronavirus pandemic.

Dignity’s share price jumped more than seven per cent this morning. 

The figures

Dignity said the number of deaths rose 23 per cent and its underlying pretax profit grew to £26.5m from £23.9m a year earlier.

Revenue increased from £155.3m to £169.1m.

Average income per funeral was £2,461 pounds compared with £2,919 pounds in 2019, as people chose simpler services during the coronavirus lockdown.  

Why it’s interesting

The company, which owns around 800 funeral locations and operates 46 crematoria in Britain, said deaths in the second quarter “materially exceeded any level witnessed in the last 20 years”. 

Dignity did not furlough any employees or seek any financial assistance from government during the first half of the year.

The firm was eligible for £5.5m of business rates relief, all of which will be invested in personal protective equipment.

Dignity said it is continuing to plan for localised second peaks of Covid-19 during the third quarter of this year. A key part of the preparation will be staffing, it said.

Absence levels during the first half peaked at 16 per cent compared to normal levels of one to two per cent.

The company will update on its strategic review, which began in 2018, later this year.

What Dignity said

Dignity executive chairman Clive Whiley said: “”The turbulent trading conditions experienced in recent months have reinforced the need for businesses to be managed proactively in order to respond promptly to unexpected events.

“In particular, I would like to pay tribute to our staff, whose tireless efforts to support each other and our clients during these testing times has gone some way to allowing adequate closure for the bereaved. 

“Their professionalism and flexibility have been crucial to providing respectful, high quality care to the deceased and their families notwithstanding the daily obstacles presented by the pandemic: whether it be high levels of colleague absence, the costly challenge of sourcing personal protective equipment or managing the pressure on mortuary space.

“Their resilience leaves me in no doubt that the conclusion of our root and branch review of the business will ensure the Group is ready for any challenge in the future.”

Read more

Everest Funeral Concierge Partners With WTW

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business

Related Topics

  • Dignity

Trending Articles

  • As it happened: Stocks sink after Fed and Bank of England opt for hawkish hold; Oil price tumbles

  • FTSE 100 Live: Pound dips and stocks slip as Andy Burnham victory triggers political uncertainty

  • City investors raise alarm on Burnham’s Chancellor pick

  • Inheritance tax enquiries surge to six-year high after HMRC clampdown

  • More Big Four blues as Deloitte plans to slash UK audit roles

More from CityAM

  • Everest Funeral Concierge Partners With WTW

    Business Wire
  • I’m an AI founder – here’s why I agree with the Pope about AI

    Opinion
    Pope Leo depicted in traditional papal attire delivering a speech at the Vatican, surrounded by historical architecture.
  • Tate & Lyle admits ‘disappointing year’ as US buyer circles

    Retail
    Tate & Lyle headquarters exterior showcasing modern architecture and company signage on a bustling city street
  • Bournemouth: Vitality Stadium expansion setback hits European plans

    Sport Business
    GettyImages 2195887180 likely depicts a business or news-related scenario; exact details needed for precise alt text.
  • Catalytic capital is the next phase in philanthropy

    Opinion
    Corporate philanthropy concept with diverse professionals collaborating on sustainable, long-term global health solutions
  • DR Congo: Fears Fifa World Cup could be Ebola superspreader event

    Sport Business
    GettyImages 2224312284 shows a bustling city street with diverse people, highlighting urban life and modern architecture.
  • Tate & Lyle shares soar on £2.7bn takeover bid

    Retail
    Tate & Lyle headquarters exterior showcasing modern architecture and company signage on a bustling city street
  • East of England Co-op Eliminates Downtime Across 200 Sites with TNS Secure SD-WAN

    Business Wire

CityAM Canada — business, markets and opinion for Canadian readers.

Sections

  • Business
  • Markets
  • Tech
  • AI
  • Economics
  • Opinion
  • Cities

Company

  • About
  • Contact

Legal

  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 CityAM Canada. All rights reserved.
Terms · Privacy · Cookies