Skip to content
CityAM
Main navigation
  • News
    • News
      • Latest Business News
      • Economics
      • Politics
      • Tech
      • Banking
      • FTSE 100 Live
      • Retail
      • Insurance
      • Legal
      • Property
      • Transport
      • Markets
    • From our partners
      • AON
      • Bayes Business School
      • Canada BIDs
      • Central London Alliance CIC
      • Destination City
      • Halkin
      • Olympia
      • Inside Saudi
      • Tottenham Hotspur Stadium
      • Santander X
      • YEAR SIX Dividend
    • Featured

      Strait of Hormuz closed over ceasefire violations, says Iran

      Aerial view of ships navigating the strategic Strait of Hormuz, highlighting its importance to global maritime trade routes

      Submit a story

      Tell us your story.

      Submit
  • Opinion
  • Sport
    • Latest Sports News
      • Sport
      • Sport Business
    • From our partners
      • The Morning Briefing: SBS x CityAM
      • Aramco Team Series
      • LIV Golf
    • Featured

      Platitudes in women’s sport are empty, patronising and offensive

      Business professionals in a conference room discussing strategy with a presentation screen displaying key market trends.

      Submit a story

      Tell us your story.

      Submit
  • Life&Style
    • Life&Style
      • Life&Style
      • Toast the City Awards
      • The Magazine
      • Travel
      • Culture
      • Motoring
      • Wellness
      • The RED BULLETiN
      • Do it with Shared Ownership
      • Media Speak Hub
    • Featured

      Fogo de Chao nominated for Best Casual Dining Toast award

      Fogo de Chão restaurant exterior with vibrant signage and bustling entrance at popular city location

      Submit a story

      Tell us your story.

      Submit
  • Investec
  • Events
  • Latest Paper
Tuesday 07 February 2017 11:21 am

Lloyds Banking Group vows to review cases of customers caught up in HBOS fraud, after two ex-bankers jailed

By: Hayley Kirton

Add as a preferred source on Google

Lloyds Banking Group today pledged to review the cases of customers who could have been caught up in a fraudulent scheme linked to two former HBOS employees.

Last week, two ex-HBOS bankers were among six people jailed for their roles in a ruse to drive small businesses into the ground for their own personal gain, running up losses of almost £250m for the now collapsed bank in the process. 

Lloyds announced today that, with help from an independent third party, it would be reconsidering the cases in light of evidence unearthed during the trial. The lender said it would be contacting all customers it had identified as possibly being affected by the crimes and, where applicable, providing redress.

The bank added it "deeply regrets that the criminal actions have caused such distress for a number of HBOS business customers". 

Lynden Scourfield, 54 and once head of the HBOS department responsible for businesses in financial difficulty, was sentenced to 11 years and three months at London's Southwark Crown Court last Thursday. Meanwhile, ex-HBOS employee Mark Dobson, 56, was sentenced to four-and-a-half years. 

Scourfield was accused of accepting bribes, including cash, exotic holidays and sex workers, from turnaround consultant David Mills, 60. In return, Scourfield pressed troubled businesses to engage with Mills' firm should they wish to obtain further funding from HBOS.

Scourfield then advanced sums of money to these businesses so large they could never feasibly be repaid, allowing Mills, who was also jailed last week, and his associates to charge hefty fees for their consultancy services.

Many of the businesses caught up in the scheme eventually went into liquidation.

Just yesterday, the MPs in the All-Party Parliamentary Group on Fair Business Banking sent an open letter to Lloyds chief exec Antonio Horta-Osorio and chairman Lord Blackwell, calling on the bank's top dogs to compensate the fraud victims, to review its own handling of the scheme and to publish its findings. Horta-Osorio has now responded to this letter.

While welcoming the "prompt response", chair of the Parliamentary Group George Kerevan cautioned the lender it should design its compensation model with care.

"In order to rebuild confidence and to demonstrate true leadership and transparency, I would urge Lloyds to first sit down with the customers who were caught up in the HBOS Reading scam and involve them in designing the redress machinery," Kerevan said. 

HBOS was taken over by what was then Lloyds TSB in January 2009, which was after the fraud had taken place.

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Banking
  • Business

Trending Articles

  • As it happened: Stocks sink after Fed and Bank of England opt for hawkish hold; Oil price tumbles

  • FTSE 100 Live: Pound dips and stocks slip as Andy Burnham victory triggers political uncertainty

  • City investors raise alarm on Burnham’s Chancellor pick

  • Inheritance tax enquiries surge to six-year high after HMRC clampdown

  • More Big Four blues as Deloitte plans to slash UK audit roles

More from CityAM

  • Lloyds Bank and Halifax customers hit with app outage

    Banking
    Lloyds is plotting to beef up its wealth offering.
  • ‘It will reduce jobs’ – Jamie Dimon sounds off on AI’s impact on banks

    Banking
    Jamie Dimon caution echoes a recent alert from the Bank of England’s Financial Policy Committee (FPC) on Wednesday, which highlighted stretched valuations in AI-focused tech companies.
  • Lloyds taps $160bn fintech giant to boost small business tech

    Banking
    Lloyds headquarters exterior against a clear sky, showcasing iconic modern architecture in a bustling business district
  • Santander to axe TSB from British high street ending 215 year run

    Banking
    Santander announced on Friday it had loosened its mortgage rules.
  • Banks ‘not ready’ for motor finance scheme, says City watchdog

    Banking
    Nikhil Rathi, chief executive of the FCA.
  • Curve swings to £9m loss as Lloyds takeover remains incomplete

    Fintech
    Lloyds Bank exterior with falling stock prices as shares drop on FTSE 100 amid banking sector fears
  • Natwest to pump £50m into branches after shuttering over a thousand

    Banking
    NatWest bank front entrance with logo and signage on urban street, highlighting financial institution presence in the city.
  • AI will ‘destroy and create jobs,’ says HSBC boss

    Banking
    Elhedery has quickly made his mark at HSBC with a major restructuring of its global operations.

CityAM Canada — business, markets and opinion for Canadian readers.

Sections

  • Business
  • Markets
  • Tech
  • AI
  • Economics
  • Opinion
  • Cities

Company

  • About
  • Contact

Legal

  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 CityAM Canada. All rights reserved.
Terms · Privacy · Cookies