Skip to content
CityAM
Main navigation
  • News
    • News
      • Latest Business News
      • Economics
      • Politics
      • Tech
      • Banking
      • FTSE 100 Live
      • Retail
      • Insurance
      • Legal
      • Property
      • Transport
      • Markets
    • From our partners
      • AON
      • Bayes Business School
      • Canada BIDs
      • Central London Alliance CIC
      • Destination City
      • Halkin
      • Olympia
      • Inside Saudi
      • Tottenham Hotspur Stadium
      • Santander X
      • YEAR SIX Dividend
    • Featured

      Starmer will resign, Trump says

      Number 10 Downing Street entrance with iconic black door and brass letterbox, symbolizing UK Prime Ministers official resi...

      Submit a story

      Tell us your story.

      Submit
  • Opinion
  • Sport
    • Latest Sports News
      • Sport
      • Sport Business
    • From our partners
      • The Morning Briefing: SBS x CityAM
      • Aramco Team Series
      • LIV Golf
    • Featured

      Why 2026 World Cup is when AI becomes the interface between fans and football 

      GettyImages 2280946892: Professional meeting with diverse business executives discussing strategies in a modern office set...

      Submit a story

      Tell us your story.

      Submit
  • Life&Style
    • Life&Style
      • Life&Style
      • Toast the City Awards
      • The Magazine
      • Travel
      • Culture
      • Motoring
      • Wellness
      • The RED BULLETiN
      • Do it with Shared Ownership
      • Media Speak Hub
    • Featured

      Fogo de Chao nominated for Best Casual Dining Toast award

      Fogo de Chão restaurant exterior with vibrant signage and bustling entrance at popular city location

      Submit a story

      Tell us your story.

      Submit
  • Investec
  • Events
  • Latest Paper
Monday 14 August 2023 9:49 am

London losing out due to ‘tourist tax’ as US and Gulf visitors opt for Paris and Milan instead

By: Laura McGuire

Add as a preferred source on Google
Bosses, including the chief of Marks and Spencer and the head of British Airways, have reacted with fury this afternoon, following the Chancellor’s snub of  the tourist tax. 
The so-called ‘tourist tax’ is under review ahead of the spring Budget, indicating the Treasury could be set to reverse the policy in a boost to Britain’s retail and travel industries.

London is losing out on wealthy foreign visitors splashing their cash in Oxford Street due to the so-called ‘tourist tax’, amid renewed calls to scrap it and make the capital more competitive.

The removal of VAT free shopping for international tourists continues to hurt London retailers, with visitors from the US and the Gulf cutting spending by one per cent and 17 per cent, respectively, new figures show. 

Data published by the New West End Company showed the drop off in spending in the three months to June came despite flights from this region to London rising more that it did pre-Covid. 

Flight bookings from American and the Gulf rose by 17 per cent and 7 per cent against the second quarter of 2019, the study showed. 

The government ditched the VAT refund for tourists in 2021, when Prime Minister Rishi Sunak was Chancellor – a move that has since been dubbed ‘the tourist tax’.

Prominent retail bodies, including the head of Mulberry and boss of Heathrow, have called for the reinstatement of the tax amid growing fears that UK businesses are losing out to European rivals where the tax is still in place. 

The study showed today that spending by American visitors grew by 183 per cent in France and by 174 per cent in Spain and visitors from the Gulf spent 118 per cent extra in France and 112 per cent more in Italy.

Read more

Shipping chief: Hormuz tankers reluctant to leave Gulf despite Iran deal

Iranian military vessels patrol the strategic Strait of Hormuz amidst escalating tensions in the region

“It’s plain to see that more tourists are becoming aware of the tax-free shopping issue and choosing to spend their money in European cities other than London,” Dee Corsi, chief executive of New West End Company, said. 

“While it’s reassuring that our capital city hasn’t lost its appeal when it comes to attracting overseas visitors, the widening gap between footfall and spend in Q2 should set alarm bells ringing in Westminster.”

She added: “For West End businesses, this is a particularly acute issue as international visitors make up a significant proportion of all retail and leisure sales. The most recent data indicates a worsening trend of lower spending from international visitors, as word gets out that Britain no longer has tax-free shopping. 

Just last week, chief executive of luxury watch seller, Watches of Switzerland, Brian Duffy told City A.M the tourist tax was  “probably the biggest single frustration” for the British retail sector.

“I was in Italy this weekend and the amount of American tourists that were shopping was very visible and the UK is not getting anywhere near its fair share of that,” Duffy said.

MPs are set to debate the policy in parliament in September. 

Read more

Jobs slump as economy ‘held up by uncertainty’

Rachel Reeves speaking at an IOD event.

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Retail
  • Business
  • CityAM Content

Related Topics

  • Cost of living crisis
  • London business
  • West End

Trending Articles

  • As it happened: Pound dips and stocks slip as Andy Burnham victory triggers political uncertainty

  • Starmer will resign, Trump says

  • Kaleb Cooper: Brits don’t care about the price of milk 

  • Judge rejects Gatwick Airport bid to block new relaxed runway slot rules

  • Iran to close Strait of Hormuz yet Trump threatens toll

More from CityAM

  • Shipping chief: Hormuz tankers reluctant to leave Gulf despite Iran deal

    Economics
    Iranian military vessels patrol the strategic Strait of Hormuz amidst escalating tensions in the region
  • Jobs slump as economy ‘held up by uncertainty’

    Economics
    Rachel Reeves speaking at an IOD event.
  • Gulf trade deal: Britain should learn from the success of Dubai

    Opinion
    Dubai skyline featuring iconic skyscrapers and modern architecture under a clear blue sky, showcasing the citys urban land...
  • ‘Nothing is straightforward’: Market analysts warn of US-Iran deal complications 

    Markets
    Breaking news event coverage with diverse crowd gathered, showcasing a lively urban scene, reflecting current affairs.
  • Trump turmoil sends oil prices back toward multi-year peak

    Markets
    Donald Trump speaking at the PAAP office conference, addressing key political issues and strategies in a formal setting.
  • Kennedys tops £450m global revenue as Middle East conflict helps drive growth

    Legal
    Kennedys breaks through £400m global revenue barrier
  • World Cup: Third of fan visas from non-European countries are being rejected

    Sport Business
    GettyImages 2275551615 showcases a business setting with professionals in discussion, highlighting corporate collaboration...
  • Jet fuel crisis worse than Covid for airlines, says AirAsia chief

    Transport & Infrastructure
    EasyJet aircraft touching down on runway amid clear skies, highlighting travel industry updates and aviation business trends.

CityAM Canada — business, markets and opinion for Canadian readers.

Sections

  • Business
  • Markets
  • Tech
  • AI
  • Economics
  • Opinion
  • Cities

Company

  • About
  • Contact

Legal

  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 CityAM Canada. All rights reserved.
Terms · Privacy · Cookies