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agentic ai

  • Salesforce tries to prove AI won’t kill software after brutal sector sell-off

    Tech

    Salesforce beat Wall Street expectations on Wednesday evening, but the results did little to soothe investor fears that AI could reshape, and potentially undermine, the software industry. The Slack owner reported quarterly revenue of $11.1bn (£8.2bn) during the quarter, up 13 per cent from last year and ahead of analyst expectations, while earnings per share [...]

    Salesforce's new autonomous agents are designed with privacy in mind
  • Salesforce earnings set to test AI sell-off fears

    Tech

    Salesforce will report earnings after the bell on Wednesday, with investors watching closely to see whether the software giant can shake off the AI-driven sell-off that has hammered the sector since February. The Slack owner has lost around a third of its value this year, badly underperforming both the Nasdaq and wider software sector, as [...]

    Salesforce's new autonomous agents are designed with privacy in mind
  • Exclusive: Deliveroo software engineers hand coding to AI agents

    Tech

    Deliveroo software engineers are almost fully letting AI agents write their code, with one employee telling CityAM they have barely coded manually for almost a year as the food delivery giant embraces ‘agentic’ workflows. The London-listed firm is among a growing number of tech firms rapidly evolving software engineering roles around AI, as developers [...]

    Will Shu founded Deliveroo in February 2013
  • Look East to understand how AI is shaping the future

    April 2, 2026

    While the West is still debating an AI bubble, China and Singapore are developing strategies to adapt to the forthcoming civilisational change, says Lewis Liu Over the past few months, I’ve spoken with hundreds of asset managers, pension funds, central banks, and sovereign treasuries about AI, collectively managing over $100tn in assets. The same three [...]

  • British shoppers turn to AI as London high street sales falter

    January 7, 2026

    As our beloved high streets grapple with rising business costs, decaying consumer confidence and yet another bout of tax uncertainty, AI agents are reshaping how consumers shop. A report published by the Information Commissioner’s Office (ICO) warns that that so-called ‘agentic AI’, a quasi-autonomous form of artificial intelligence, could shift from novelty to norm within [...]

  • Who still gets hired in the 2026 workplace?

    December 28, 2025

    Britain’s labour market has probably never felt more precarious than it does now, as the struggling economy and the rapid rise of AI take effect. Redundancies are at their highest since the pandemic, unemployment has risen to 5.1 per cent, and entry-level opportunities, the traditional stepping stones for grads and young workers, have all but [...]

  • AI to answer your 101 calls, leaving 999 calls to humans

    December 9, 2025

    “It’s not unusual for us to see 5,000 calls in 24 hours,” chief superintendent of the Thames Valley police department, Simon Dodds, told CityAM. “Prioritising 999 over everything else is a real challenge”. That pressure has pushed his department, as well as the Hampshire & Isle of White Constabulary, to use AI agents. Their new [...]

  • Britain has 18 months to pick a lane, or lose the lead in AI

    October 17, 2025

    US–UK momentum and fresh American capital give Britain a another shot at establishing AI leadership. The job now is execution: choose a stack lane, make services AI-first, attract global talent, and move faster safely, says Puneet Jindal The UK has a rare chance to turn new investment into real AI leadership – not through glossy [...]

  • The five fintech segments to watch

    August 18, 2025

    Global fintech funding slumped to its worst half-year in five years in the first six months of 2025. Investment reached $44bn (£32.47bn), falling from $54.2bn the year prior, whilst the number of deals fell from 2,376 to 2,216. Weak investment in the three months to June 31 2025, hurt the headline figures, with just $18.7bn [...]

  • UK workers feel uncomfortable being managed by AI

    August 12, 2025

    Less than a third of UK workers are comfortable being managed by an AI Agent, according to new research shared exclusively with CityAM. New research from Workday found that more than three-quarters of UK organisations are moving to implement AI Agents in everyday management functions, with 40 per cent actively rolling out AI agents, 25 [...]

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