Irish transport minister to speak with Ryanair following airfare criticism March 21, 2022 Ireland’s transport minister Eamon Ryan said today he would talk to Ryanair after the low-cost airline was accused of hiking prices of flights out of Poland. Larysa Gerasko, Ukraine’s ambassador to Ireland, told a Dublin EU committee last week that it was “unfortunate” behaviour on the airline’s side, especially as Polish airports such as Krakow [...]
Which? calls on CAA to investigate Ryanair’s refund policy March 18, 2022 UK consumer champion Which? has called on the UK Civil Aviation Authority (CAA) to investigate Ryanair’s refund policy after a customer threatened to sue the carrier. Ryanair announced last year the introduction of a new refund policy, which sees the airline pay customer refunds into a “wallet” attached to the customers’ account. If passengers want [...]
Ryanair in hot water over cost of Ukraine repatriation flights March 16, 2022 Ryanair found itself in hot water today after Larysa Gerasko, the Ukrainian ambassador to Ireland, lambasted the low-cost company for increasing flight prices out of Poland. A major refugee route, Poland in recent weeks has become a safe haven for Ukrainians fleeing the horrors of the war. “Ryanair raised the prices and it’s unfortunate, and [...]
Ryanair forced to slash 19 Lisbon routes as Portuguese carrier Tap holds on to airport slots March 9, 2022 Ryanair said today it was forced to slash 19 Lisbon routes after it gave up 3 aircraft due to insufficient landing slots. The move, which has led to the cancellation of 5,000 flights and 900,000 passengers, was caused by Portuguese flag carrier TAP’s decision to hold on to its unused slots. “We deeply regret all these [...]
“We will be the first back to Ukraine”, says Ryanair boss March 2, 2022 Ryanair will be the first airline to resume flying to Ukraine once it’s safe to do so, said chief executive Michael O’Leary. The company, who was forced on Thursday to halt all operations following the Kremlin’s invasion, expects sanctions will remain for the foreseeable future. “We halted all Ukrainian roots until March,” O’Leary said this [...]
Ryanair and Wizz Air shares dip as airlines halt all Ukraine operations February 24, 2022 Shares of Wizz Air and Ryanair have dipped 11.25 and 2.86 per cent respectively after the low-cost airlines halted all Ukraine operations as a result of Moscow’s offensive and the closure of the country’s airspace. “All Ryanair flights to/from Ukraine have been suspended for at least the next 14 day […] and all flights to/fromUkraine [...]
Ryanair boss says Ukraine operations will continue as long as “there is no war or missiles flying there” February 16, 2022 Ryanair’s boss has declared the low-cost airline has a duty to operate in Ukraine and will continue to fly as long as “there is no war or missiles flying there”. “We see no reason not to continue those flights until we are told by European authorities that it is not safe to fly,” he said during [...]
Ryanair loses appeal over industrial action compensation February 3, 2022 The UK Court of Appeal has rejected Ryanair’s appeal, ruling it cannot avoid refunding customers that were affected by walkouts in the summer of 2018. The low-cost carrier initially refused to pay travellers back, as it considered the disruption to be caused by “exceptional circumstances” but was taken to court by the Civil Aviation Authority [...]
Which? slams Ryanair and BA over poor refund policy February 3, 2022 Consumer group Which? has slammed Ryanair and British Airways (BA) over their refund policies, lambasting their inadequate approach to customer service. The carriers finished at the bottom of Which’s annual survey after 1,100 passengers expressed their discontent and awarded Ryanair a customer score of 55 per cent, while BA managed to grab a 63 per [...]
Not so easy yet: Budget airlines far from recovered as number of passengers keeps on dropping February 2, 2022 Two of London’s main budget airlines showed that they have far from recovered from the Covid-19 pandemic, as the number of passengers they carried dropped in January. Even when compared to Omicron-hit December, the airlines said that they had lost 2.7m passengers between them. Ryanair was the worst hit in January when compared to the [...]