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starling

  • ‘Inflection point’: Challenger banks loan growth halved in 2025

    May 5, 2026

    Challenger banks have reached an “inflection point” after loan growth across the industry halved in the last year, a fresh report has warned. New analysis from Big Four firm EY showed lending growth across UK challenger, specialist and digital banks slowed to 4.5 per cent in 2025, down from 8.9 per cent. This came as [...]

  • Monzo lost one current account switcher for every two gained in 2025

    April 30, 2026

    UK fintech darling Monzo lost one current account switcher for every two it gained last year.  The neobank registered just over 20,000 new switchers in the final quarter, but over half of this was offset by the 11,000 thousand outflows. The picture for the final few months of the year mirrors the picture for the [...]

  • ‘Wake-up call’ for UK financial firms as internal control failures drive £1bn fines

    April 24, 2026

    UK financial services firms, which faced £1bn worth of fines since 2021 for internal control failings, should be “seriously concerned”, says the Chartered Institute of Internal Auditors (CIIA).   More than half of the 97 Financial Conduct Authority (FCA) enforcement cases analysed by CIIA relate to firms “not getting the basics right”, with many linked [...]

  • Exclusive: Treasury and regulator to hold crunch talks with UK fintech unicorns 

    April 16, 2026

    Top fintech bosses will lock horns with Treasury and watchdog officials next week as the industry lobbies for key regulatory reforms, CityAM can reveal. Several of the nation’s fastest-growing companies are set to meet City Minister Lucy Rigby on Tuesday as part of a flurry of key summits in UK fintech week.  The City [...]

  • UK’s best bank revealed – and it’s not a bank

    April 9, 2026

    The UK banking sector’s top bank has been crowned – and (spoiler) it’s not a bank. A new report from Forbes and market research firm Statista analysed the global banking system for the world’s top names in the sector. Over 54,000 people were surveyed across 34 countries in 17 different languages between October and November [...]

  • Revolut follows Starling with AI agent as tech arms race heats up

    April 9, 2026

    Revolut has waded into the AI arms race with the debut of its personal finance assistant as fintech firms race to beef up the tech in their all-in-one super apps. The $75bn digital banking giant has launched AI by Revolut – a financial assistant embedded into its app. The chatbot provides spending insights, investment updates [...]

  • Barclays’ high street U-turn exposes a divide in British banking

    April 8, 2026

    Bank have ditched the high street over the last decade but is a comeback on the horizon? Samuel Norman explores the changes in this week’s column. In Westminster, the news cycle is never short of drama over U-turns. Subtle tweaks or direct bait-and-switches on policy are batted away by government spokespeople  as mere “pivots” as [...]

  • Revolut profit booms after poaching record customers from high street banks

    March 24, 2026

    Revolut revealed a major boom in its bottom line on Tuesday morning after the fintech giant poached a record amount of customers from its high street rivals. The $75bn digital banking titan posted a 57 per cent surge in group-wide profit to £1.7bn. It came as retail customers expanded by a record 16m as the [...]

  • Banks keep £100 contactless limit despite new powers

    March 19, 2026

    Britain’s banks will not be lifting the £100 cap on contactless payments despite the regulator giving them the power to do so, citing low demand. The Financial Conduct Authority (FCA) lifted the cap on Thursday, leaving it up to banks to increase their own limits – although none of the UK’s biggest banks have decided [...]

  • Starling on hunt for new chair as Deloitte veteran bows out

    March 17, 2026

    UK fintech Starling is on the hunt for a new chair following the news the firm’s current head would exit later this year. Starling said on Tuesday that David Sproul, the bank’s chair since October 2021, would step down once a successor is appointed. Sproul joined Starling after a near two-decade long career at Big [...]

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