Nearly half of retail workers considering quitting over mental health Retail Nearly half of the UK’s millions of retail workers are considering quitting the sector over concerns for their mental health, as the majority report facing abuse at work. Retail is the sector in which the most workers (52 per cent) have faced verbal abuse in the past year, as 44 per cent mull quitting the [...]
M&S chief’s pay slashed by £3m after cyberattack turmoil Retail The boss of Marks & Spencer has seen his pay slashed by more than 40 per cent after a crippling cyberattack forced the supermarket to scrap its bonus policy across the business. Stuart Machin received £3.97m in the 12 months to April, according to the company’s annual report, down sharply from the £7m he was [...]
M&S boss says supermarket price caps ‘completely preposterous’ Retail The boss of M&S has dubbed government proposals to urge supermarkets to cap the prices of foods as “completely preposterous”. Stuart Machin, chief executive of the retail giant, called on the government to cut red tape and taxes on grocers instead of pressuring supermarkets to cut prices. The Treasury has reportedly been asking supermarkets to [...]
M&S profit slumps in fallout from cyber attack May 20, 2026 Marks & Spencer saw its profit slump by a quarter as the retailer took more than a £100m hit from its “traumatic” cyber attack last year. The FTSE 100 supermarket and clothing business saw pre-tax profit fall by 29 per cent to £365m in the year to March, despite sales growing by 25 per cent [...]
M&S eyes up Brits’ weekly shops as food arm set to expand May 15, 2026 Marks & Spencer has not been shy over its ambition to conquer the British weekly shop, and the retail giant is nearing a crucial update on its foray into the UK’s fiercely competitive grocery market. M&S Food accounts for more than half (54 per cent) of the retailer’s revenues, and its recent warehouse expansions suggest [...]
Supermarkets pile pressure on government to cut energy costs April 23, 2026 Supermarkets are calling on the government to cut taxes on energy to help retailers dodge looming food inflation, with Sainsbury’s, Tesco, M&S and Asda piling pressure on Labour. The boss of Sainsbury’s, the UK’s second-largest grocer, became the latest industry figure to call for the Treasury to step in. On Thursday, the supermarket said it [...]
M&S Sparks rewards overhauled as retailer offers cash perks April 16, 2026 Marks & Spencer has overhauled its Sparks card reward scheme using AI after shoppers demanded cash perks instead of the existing points-based system. The upmarket food and clothing giant said it is responding to consumer criticism of its loyalty scheme by offering “personalisation and pounds, not points and tricksy pricing”. The Sparks Card had faced [...]
Supermarket bosses meet Rachel Reeves amid dire food inflation warning April 1, 2026 The bosses of some of the UK’s biggest supermarkets met Chancellor Rachel Reeves in emergency cost of living talks on Wednesday, amid warnings that food inflation could rise to double digits this year. Leading supermarkets including Tesco, Sainsbury’s and Morrisons attended Downing Street after efforts to gather industry bosses last week were abandoned amid concerns [...]
The Debate: Is M&S’s boss right, should CEOs stay switched on while on holiday? April 1, 2026 M&S CEO says work-life balance is overrated, but is he right? We hear the case for and against bosses fully logging off in the Debate.
M&S to be fully operational by August after heavy cyber attack, boss says July 1, 2025 Marks and Spencer boss Stuart Machin has said he expects the worst of the retailer’s cyber attack to be over within the next four weeks. M&S has been struggling with the attack since April, with some systems still offline – including click and collect services. The retailer’s share price climbed slightly in response, up 0.62 [...]