Skip to content
CityAM
Main navigation
  • News
    • News
      • Latest Business News
      • Economics
      • Politics
      • Tech
      • Banking
      • FTSE 100 Live
      • Retail
      • Insurance
      • Legal
      • Property
      • Transport
      • Markets
    • From our partners
      • AON
      • Bayes Business School
      • Canada BIDs
      • Central London Alliance CIC
      • Destination City
      • Halkin
      • Olympia
      • Inside Saudi
      • Tottenham Hotspur Stadium
      • Santander X
      • YEAR SIX Dividend
    • Featured

      Ryanair hands O’Leary six-year extension

      Michael OLeary speaking at a Ryanair press conference, dressed in a suit, discussing the airlines latest business updates

      Submit a story

      Tell us your story.

      Submit
  • Opinion
  • Sport
    • Latest Sports News
      • Sport
      • Sport Business
    • From our partners
      • The Morning Briefing: SBS x CityAM
      • Aramco Team Series
      • LIV Golf
    • Featured

      F*** f*** f***: Tennis star Moutet fined £4k per F-bomb for Queen’s Club outburst on BBC

      News article image with diverse professionals in a corporate meeting discussing business strategy and innovation trends.

      Submit a story

      Tell us your story.

      Submit
  • Life&Style
    • Life&Style
      • Life&Style
      • Toast the City Awards
      • The Magazine
      • Travel
      • Culture
      • Motoring
      • Wellness
      • The RED BULLETiN
      • Do it with Shared Ownership
      • Media Speak Hub
    • Featured

      Fogo de Chao nominated for Best Casual Dining Toast award

      Fogo de Chão restaurant exterior with vibrant signage and bustling entrance at popular city location

      Submit a story

      Tell us your story.

      Submit
  • Investec
  • Events
  • Latest Paper
Tuesday 25 February 2025 12:37 pm

Retail crime bill goes before Parliament – but it doesn’t include delivery drivers

By: Amber Murray

Retail Reporter

Add as a preferred source on Google
Will Shu founded Deliveroo in February 2013
Deliveroo actively encourages engineers to use AI tools

The government’s crime and policing bill will go before Parliament today, February 25, but detractors have said it does not go far enough to protect delivery drivers.

Although delivery drivers do not qualify as retail employees due to their status as self-employed, a group of businesses have campaigned to extend the bill’s scope to cover gig economy workers.

“It’s time for the Government to act and send a clear message: abuse against delivery riders will not be tolerated,” over 30 restaurants said in a letter to the Home Secretary.

The Crime and Policing Bill, which will mostly apply in England and Wales, so far includes over 50 measures, including stricter penalties for shoplifting items under £200 and making assaulting a shop worker a new offence.

However, a group that described delivery drivers as “integral” to the UK’s retail and hospitality industries said the Government must extend the scope of the offence so it applies to the entire duration of a purchase—not just to retail workers in shops.

Deliveroo, architect of the campaign, also called on the Government to “make clear in the legislation that restaurants and other hospitality settings are included in the definition of a ‘retail premises’”.

Other aspects of the crime bill include new “Respect Orders”, which will give police and councils extra powers to “crack down on repeated anti-social behaviour”.

Read more

Lime trialled fast-food lane that let Deliveroo riders bypass speed limits

Lime faces growing scrutiny over its safety record.

Last month, the British Retail Consortium (BRC) warned that losses from customer theft reached a record £2.2bn, while retail violence and abuse increased over 50 per cent to more than 2,000 incidents a day.

Deliveroo has similarly reported a 28 per cent increase in abusive incidents toward riders in the last six months.

“There are real people behind these numbers – people who face physical and verbal assault, racism, sexism and theft,” the letter said.

“It’s time for the Government to act and send a clear message: abuse against delivery riders will not be tolerated.”

Helen Dickinson, Chief Executive of the BRC, said: Government must ensure the new standalone offence applies to everyone working in consumer-facing roles in retail, not just those working in physical stores.”

“Delivery drivers are an essential part of everyday life, connecting communities and ensuring people receive the goods they rely on. What they have to face for simply doing their job is completely unacceptable.

The signatories of the letter are:

  • Will Shu, CEO, Deliveroo
  • Alan Morgan, CEO, The Big Table Group (Bella Italia, Café Rouge, Las Iguanas, Frankie & Benny’s, Chiquito, Banana Tree, Amalfi, Filling Station, Coast to Coast, Est Italian)
  • Chris Sherriff, CEO, Wingstop
  • Chris Holmes, chief development officer, Pizza Express
  • Charlotte Exell, online director, Morrisons
  • Thom Elliot, co-founder, Pizza Pilgrims
  • Patrick Marrinan, CEO, Pho
  • Lucy Milne, marketing director, Dishoom
  • Mo Han, founder, Asia Villa
  • Florian de Chezelles, co-founder, The Salad Project
  • Tim Thornton, founder, Base Face Pizza
  • Jae Cho, CEO, Maguro
  • Jason Balsam, founder, Kiyoto Sushi
  • Sam Akhtar, founder, Now Peri Peri
  • Ajay Gupta, founder, Aamcha Eastern Kitchen
  • André Martins, CEO, Zocalo
  • Milan Kovacevich, founder, BONA Pizza
  • Emily Teh, CEO, Zambrero
  • Ercan Aksu, founder, Kervan Sofrasi
  • Kaysar Miah, founder, Brentwood Spice
  • Hakan Kilic, MD, Brill Burger
  • Joshua Simons, co-founder, chicken & Blues
  • Lapman Ma, founder, Chick ‘N’ Bao
  • Duka Nagy, director, Smoke BBQ
  • Adam Parnell, MD, Sinple Treats
Read more

Good policing is the unsung pillar of growth

Breaking news coverage with detailed insights and analysis, featuring key figures and dynamic visuals from the event.

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business

People & Organisations

  • crime
  • Deliveroo
  • Dishoom
  • GROCERIES
  • High Street
  • morrison's
  • Pizza Express
  • policing
  • shoplifting
  • Wingstop

Trending Articles

  • As it happened: Stocks sink after Fed and Bank of England opt for hawkish hold; Oil price tumbles

  • More Big Four blues as Deloitte plans to slash UK audit roles

  • Baillie Gifford in line for Anthropic windfall just months after £3.6bn SpaceX bonanza

  • FTSE 100 Live: Pound dips and stocks slip as Andy Burnham victory triggers political uncertainty

  • City investors raise alarm on Burnham’s Chancellor pick

More from CityAM

  • Lime trialled fast-food lane that let Deliveroo riders bypass speed limits

    Tech
    Lime faces growing scrutiny over its safety record.
  • Good policing is the unsung pillar of growth

    Opinion
    Breaking news coverage with detailed insights and analysis, featuring key figures and dynamic visuals from the event.
  • Reeves to protect energy and infrastructure projects from court challenges

    Legal
    Rachel Reeves speaking at an IOD event.
  • The road to growth: Why motorway services are key to EV revolution

    Opinion
    Electric vehicle charging station with multiple charging ports and cars plugged in, promoting sustainable transportation s...
  • £4.5bn black market cigarette tax loss should be ‘a major wake-up call’ for Labour

    Tax
    Getty Images logo displayed on a digital screen, symbolizing media and content licensing in a business context
  • Councils turn to AI to boost housebuilding

    Property
    The Planning and Infrastructure Bill was introduced to Parliament earlier this week.
  • Universal Music rejects Bill Ackman’s $65bn takeover bid

    Business
    Bill Ackman, manager of FTSE 100 trust Pershing Square (Photo by Bryan Bedder/Getty Images for The New York Times )
  • ShipStation Global™ Names Mark Honeyben as SVP and Managing Director of Europe

    Business Wire

CityAM Canada — business, markets and opinion for Canadian readers.

Sections

  • Business
  • Markets
  • Tech
  • AI
  • Economics
  • Opinion
  • Cities

Company

  • About
  • Contact

Legal

  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 CityAM Canada. All rights reserved.
Terms · Privacy · Cookies