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Sunday 03 August 2025 3:21 pm  |  Updated:  Monday 04 August 2025 7:51 am

Motor finance redress scheme to cost up to £18bn, FCA says

By: Samuel Norman

Senior City Reporter

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Financial Conduct Authority reception area in 2025, highlighting increased regulatory actions and financial penalties
The FCA announced Barclays and Lloyds are part of the next AI testing cohort.

The Financial Conduct Authority has confirmed it will consult on an industry-wide redress scheme following the Supreme Court’s motor finance ruling last Friday.

The City watchdog is aiming to publish a consultation by early October, with total costs of the redress expected to be between £9bn and £18bn.

The regulator said in June that any scheme must keep the market afloat to curb rising costs for consumers.

Comprehensiveness, fairness, certainty, simplicity and cost effectiveness, timeliness, transparency and market integrity were listed as the key criteria for a scheme. However, the watchdog said there would be “tensions” between these principles and it would seek to strike a balance.

Motor finance ruling

The announcement follows a partial win for City banks in their bid to overturn the Court of Appeal’s ruling last October. The verdict found it was unlawful for banks to pay a commission to a car dealer without the customer’s informed consent. 

The Court sided with the lenders in two cases, but found in the case of one claimant, which was against South African lender FirstRand bank, there was scope for compensation under the Consumer Duty Act.

Jefferies analysts said the cost of the redress scheme is expected to hit market leader Lloyds Banking Group by £1.25-£2.5bn.

“But other factors will affect this, in particular its share of DCAs and high-commission cases,” they added.

“On balance, though, we are very comfortable with our estimate of around £2bn and still expect Lloyds shares to increase by five to nine per cent Monday morning.”

Supreme Court handed lenders a partial win

Last Friday, Lord Justice Reed, President of the Supreme Court, said the commission in Johnson’s case was “unfair” and, in turn, he was entitled to compensation.

But the redress scheme is expected to curb the worst case scenario dreaded by the City and Treasury, where analysts have predicted total costs reach £44bn.

Read more

Motor finance provider faces administration amid £9bn redress fallout

Financial watchdog announces motor finance redress scheme, sparking potential banking sector mergers and acquisitions wave

Reports emerged that Chancellor Rachel Reeves was exploring routes to overturn the Supreme Court amid fears the lenders were to be hit with a nightmare judgment.

Lord Justice Reed said ahead of the ruling being announced, the FCA had advised it be unveiled after markets closed for the weekend to avoid “disorder”.

“The markets will need time to digest and consider its implications,” Reed said.

Lloyds Banking Group – which owns leading vehicle finance provider Black Horse – leads the pack for provisions for the car mis-selling scandal at £1.2bn. Meanwhile, Santander and Barclays were on the hook for £295m and £90m.

Firms pull back from the market

Since the Court of Appeal’s ruling, firms have fled the market.

Santander announced it was spinning off its motor finance division earlier this year. Meanwhile, specialist lender Secure Trust Bank said it would phase out the business’s loan book.

The regulator said it aims to finalise fresh rules for a scheme to launch by 2026. It said consumers will begin to receive compensation next year.

The scheme will cover agreements going back to 2007 in line with complaints that the Financial Ombudsman Service can consider.

The FCA said it was still mulling an “opt-in or opt-out” process.

The FCA has said: “Our consultation will cover how firms should assess whether the relationship between the lender and borrower was unfair for the purposes of our scheme and, if so, what compensation should be paid.”

It added: “We will also consult on which non-discretionary commission arrangements should be included. This is because the Supreme Court decision in the Johnson case, which did not include the payment of any discretionary commission, makes clear that non-disclosure of other facts relating to the commission can make the relationship unfair.”

Read more

Banks ‘not ready’ for motor finance scheme, says City watchdog

Nikhil Rathi, chief executive of the FCA.

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